/* dashboard.css — the brand dashboard. Deliberately plain: white cards on a light grey page, one blue
   (Apple's #0071e3) for the header and the analytics bar, and red / yellow / green only for status. */
:root{
  --blue:#0071e3; --blue-dark:#0058b0; --ink:#1d1d1f; --mute:#6e6e73; --line:#e5e5ea; --bg:#f5f5f7;
  --red:#ff3b30; --yellow:#ffcc00; --green:#34c759;
}
*,*::before,*::after{box-sizing:border-box;margin:0;padding:0;}
body.db{font-family:'Inter',-apple-system,BlinkMacSystemFont,'SF Pro Text',sans-serif;-webkit-font-smoothing:antialiased;background:var(--bg);color:var(--ink);line-height:1.45;padding-bottom:120px;}
.db-wrap{max-width:1040px;margin:0 auto;padding:16px 16px 0;}
a{color:var(--blue);}
button{font:inherit;}
[hidden]{display:none!important;}
h2{font-size:19px;font-weight:600;letter-spacing:-.02em;}

/* header: one blue rounded rectangle */
.db-head{background:var(--blue);color:#fff;border-radius:24px;padding:20px 24px;display:flex;align-items:center;justify-content:space-between;gap:16px;flex-wrap:wrap;margin-bottom:16px;}
.db-brand{display:flex;align-items:center;gap:14px;min-width:0;}
.db-mark{width:44px;height:44px;border-radius:12px;background:rgba(255,255,255,.2);display:flex;align-items:center;justify-content:center;font-weight:700;font-size:15px;flex-shrink:0;}
.db-head h1{font-size:21px;font-weight:600;letter-spacing:-.02em;}
.db-head p{font-size:13px;opacity:.86;margin-top:2px;}
.db-head p strong{font-weight:600;}
.db-chip{display:inline-block;margin-left:8px;padding:1px 9px;border-radius:999px;background:rgba(255,255,255,.2);font-size:11.5px;font-weight:600;}
.db-nav{display:flex;flex-wrap:wrap;gap:8px;}
.db-nav a{color:#fff;text-decoration:none;font-size:13px;font-weight:500;padding:6px 13px;border-radius:999px;background:rgba(255,255,255,.16);}
.db-nav a:hover{background:rgba(255,255,255,.26);}

/* cards */
.db-card{background:#fff;border:1px solid var(--line);border-radius:20px;padding:20px 22px;margin-bottom:16px;}
.db-card-head{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap;margin-bottom:10px;}
.db-hint{font-size:13px;color:var(--mute);margin-bottom:14px;max-width:760px;}
.db-muted{font-size:13px;color:var(--mute);}
.db-denied p{margin:8px 0 16px;color:var(--mute);}
.db-btn{display:inline-block;background:var(--blue);color:#fff;text-decoration:none;padding:9px 18px;border-radius:999px;font-size:14px;font-weight:600;}

/* KPI tiles */
.db-kpis{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;margin-bottom:16px;}
.db-kpi{background:#fff;border:1px solid var(--line);border-radius:18px;padding:16px 18px;}
.db-kpi b{display:block;font-size:30px;font-weight:600;letter-spacing:-.03em;}
.db-kpi span{font-size:13px;color:var(--mute);}

/* status dots */
.d{display:inline-block;width:11px;height:11px;border-radius:50%;margin-right:6px;vertical-align:-1px;}
.d.red{background:var(--red);}.d.yellow{background:var(--yellow);}.d.green{background:var(--green);}
.db-filter{display:flex;flex-wrap:wrap;gap:6px;}
.db-filter button{border:1px solid var(--line);background:#fff;color:var(--ink);font-size:13px;padding:5px 12px;border-radius:999px;cursor:pointer;}
.db-filter button.on{background:var(--ink);border-color:var(--ink);color:#fff;}
.db-filter .d{margin-right:5px;}

/* complaint rows */
.db-list{display:flex;flex-direction:column;}
.db-row{border-top:1px solid var(--line);}
.db-row:first-child{border-top:0;}
.db-row>summary{list-style:none;display:grid;grid-template-columns:auto minmax(0,1fr) auto;gap:14px;align-items:center;padding:14px 4px;cursor:pointer;}
.db-row>summary::-webkit-details-marker{display:none;}
.db-row[open]>summary{background:#fafafc;border-radius:12px;padding-left:10px;padding-right:10px;}
.db-status{display:inline-flex;gap:6px;padding:6px 9px;border-radius:999px;background:var(--bg);}
.db-status button{width:14px;height:14px;padding:0;border-radius:50%;border:0;cursor:pointer;opacity:.22;}
.db-status button:hover{opacity:.6;}
.db-status button.on{opacity:1;}
.db-status button.red{background:var(--red);}.db-status button.yellow{background:var(--yellow);}.db-status button.green{background:var(--green);}
.db-main{min-width:0;}
.db-main b{font-size:15px;font-weight:600;letter-spacing:-.01em;}
.db-main small{font-size:13px;color:var(--mute);margin-left:6px;}
.db-main p{font-size:14px;color:var(--ink);margin-top:2px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;}
.db-side{display:flex;flex-direction:column;align-items:flex-end;gap:4px;font-size:12px;color:var(--mute);white-space:nowrap;}
.db-tag{display:inline-block;padding:2px 9px;border-radius:999px;font-size:11.5px;font-weight:600;background:#e8f1fd;color:var(--blue-dark);}
.db-tag.safety{background:#ffe5e3;color:#c4271c;}
.db-msg{font-size:12.5px;padding:0 4px 10px 52px;color:#c4271c;}
.db-msg.ok{color:#1f8a3a;}
.db-body{padding:6px 10px 16px 44px;}
.db-thread{display:flex;flex-direction:column;gap:6px;max-height:280px;overflow-y:auto;margin-bottom:12px;}
.db-b{font-size:13.5px;padding:7px 11px;border-radius:12px;max-width:80%;white-space:pre-line;}
.db-b.customer{align-self:flex-start;background:var(--bg);}
.db-b.aftercare{align-self:flex-start;background:#e8f1fd;color:#0b3d75;}
.db-b.human{align-self:flex-end;background:var(--blue);color:#fff;}
.db-b.note{align-self:center;background:none;color:var(--mute);font-size:12px;padding:0;}
.db-reply{display:flex;gap:8px;}
.db-reply input{flex:1;min-width:0;font:inherit;font-size:14px;padding:9px 14px;border:1px solid var(--line);border-radius:999px;}
.db-reply input:focus{outline:2px solid var(--blue);border-color:var(--blue);}
.db-reply button{background:var(--blue);color:#fff;border:0;border-radius:999px;padding:9px 18px;font-size:14px;font-weight:600;cursor:pointer;}
.db-empty{padding:26px 4px;color:var(--mute);font-size:14px;}

/* products table */
.db-table-wrap{overflow-x:auto;}
.db-table{width:100%;border-collapse:collapse;font-size:14px;}
.db-table th{text-align:left;font-size:12px;font-weight:600;color:var(--mute);padding:8px 10px;border-bottom:1px solid var(--line);white-space:nowrap;}
.db-table td{padding:10px;border-bottom:1px solid var(--line);white-space:nowrap;}
.db-table tr:last-child td{border-bottom:0;}
.db-table .mono{font-family:ui-monospace,Menlo,monospace;font-size:12.5px;color:var(--mute);}

/* the AI analytics bar */
.db-ai{position:fixed;left:0;right:0;bottom:14px;z-index:20;padding:0 16px;pointer-events:none;}
.db-ai>*{max-width:1040px;margin:0 auto;pointer-events:auto;}
.db-ai-bar{background:var(--blue);color:#fff;border-radius:22px;padding:13px 16px 13px 18px;display:flex;align-items:center;gap:14px;box-shadow:0 8px 28px rgba(0,60,140,.28);}
.db-ai-tag{flex-shrink:0;font-size:12px;font-weight:700;letter-spacing:.02em;background:rgba(255,255,255,.22);padding:4px 11px;border-radius:999px;}
.db-ai-bar p{flex:1;min-width:0;font-size:14px;line-height:1.4;}
.db-ai-bar button{flex-shrink:0;background:#fff;color:var(--blue-dark);border:0;border-radius:999px;padding:7px 15px;font-size:13px;font-weight:600;cursor:pointer;}
.db-ai-panel{background:#fff;border:1px solid var(--line);border-radius:20px;padding:16px 18px;margin-bottom:10px;box-shadow:0 8px 28px rgba(0,0,0,.12);display:grid;grid-template-columns:1fr 1fr;gap:20px;}
.db-ai-panel h3{font-size:12px;font-weight:600;color:var(--mute);letter-spacing:.06em;text-transform:uppercase;margin-bottom:10px;}
.db-bar{display:grid;grid-template-columns:minmax(0,1.3fr) 1fr auto;gap:10px;align-items:center;font-size:13px;margin-bottom:8px;}
.db-bar span:first-child{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;}
.db-bar i{display:block;height:8px;border-radius:4px;background:var(--blue);}
.db-bar.warn i{background:var(--yellow);}
.db-bar em{font-style:normal;color:var(--mute);font-size:12px;}
.db-ai-foot{grid-column:1/-1;font-size:12px;color:var(--mute);}

@media(max-width:760px){
  .db-kpis{grid-template-columns:1fr 1fr;}
  .db-row>summary{grid-template-columns:auto minmax(0,1fr);}
  .db-side{grid-column:1/-1;flex-direction:row;justify-content:flex-start;gap:10px;padding-left:4px;}
  .db-body{padding-left:10px;}
  .db-msg{padding-left:4px;}
  .db-ai-panel{grid-template-columns:1fr;}
  .db-ai-bar{gap:10px;padding:11px 12px 11px 14px;}
  .db-ai-bar p{font-size:13px;display:-webkit-box;-webkit-line-clamp:3;-webkit-box-orient:vertical;overflow:hidden;}
  .db-ai-tag{display:none;}
}